Helpdesk

Helpdesk Solutions

Techedia can offer its clients a free intranet platform once they sign up to an annual support contract.

Techedia Helpdesk provides companies with a centralised location to log helpdesk tickets with the minimal of fuss and effort.
Our software can be fully adapted to the needs of your business, colour coded and labelled to your business brand.

The ticket system provided can be administered by your own staff with multiple levels of authorisation.

The system is Hosted by ourselves on our secure and dynamically backed up dedicated servers, meaning no server footprint is required at your business premises for this service.

Call us today on 0343 212 0930 for a demonstration or for further information

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Our Services

Case Management

Techedia has a team of developers with extensive experience in the support and development of Proclaim.

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Helpdesk

Techedia Helpdesk provides companies with a centralised location to log helpdesk tickets with the minimal of fuss and effort.

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Web Solutions

We have a dedicated team of experienced developers to meet your web design and development needs.

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Telephony

Techedia specialises in the cost savings of telephony in the workplace and has setup and currently maintains many call centres all over the world.

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Hardware

Due to the regularity and often bulk buying of hardware and software for our clients we have the luxury of distributors offering us very low prices.

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GDPR / Security

Many companies outsource their IT requirements such as hosting servers, developing their software products or looking after their IT infrastructure.

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InstructionInstruction

Our nationwide client liaison team is in place to represent every product and brand to the highest standards.

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Data Storage

Storing information and the management of it is critical to a company’s behind the scenes success.

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