Proclaim Support

Hero Image Techedia has a team of developers with extensive experience in the support and development of Proclaim, the UK’s most widely used Case Management System (CMS) software within the legal sector.

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What we do?

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Techedia is a provider of bespoke, cost-effective ICT support and software development to businesses across the UK.
We provide tailored ICT support packages to businesses from SME to multi -site organisations across all industries. We work in partnership with our clients to provide a world-class virtual ICT department without the cost and resource of recruiting and managing an in-house ICT team.

Call us today on 0343 212 0930 to discuss what we can do for your business.

Provider of bespoke, cost-effective ICT support and development.
Tailored packages to suit your proclaim requirements.
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Our Services

Case Management

Techedia has a team of developers with extensive experience in the support and development of Proclaim.

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Helpdesk

Techedia Helpdesk provides companies with a centralised location to log helpdesk tickets with the minimal of fuss and effort.

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Web Solutions

We have a dedicated team of experienced developers to meet your web design and development needs.

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Telephony

Techedia specialises in the cost savings of telephony in the workplace and has setup and currently maintains many call centres all over the world.

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Hardware

Due to the regularity and often bulk buying of hardware and software for our clients we have the luxury of distributors offering us very low prices.

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GDPR / Security

Many companies outsource their IT requirements such as hosting servers, developing their software products or looking after their IT infrastructure.

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Our nationwide client liaison team is in place to represent every product and brand to the highest standards.

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Data Storage

Storing information and the management of it is critical to a company’s behind the scenes success.

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Meet part of the team

Matthew Townson

Matthew Townson

Managing Director

"The business landscape is changing as companies, particularly in the legal sector, merge or restructure in an effort to streamline and ultimately save money.

Techedia recognises this and offers a bespoke solution for companies looking to outsource their ICT department. This includes everything from data storage, keeping you up to date with changes to Proclaim Case Management Software and networking.

Our expertise in the legal sector means we are already saving money for law firms who have changed the way their business operates as a response to changes in the marketplace. We really are a complete solution for companies looking for a cost effective option for their ICT."

Thomas Elsworthy

Thomas Elsworthy

Proclaim Manager

"Tom joined Techedia in March 2016 after working in the legal industry for 3 years gaining valuable knowledge and exposure to the Proclaim case management system. After joining Techedia, Tom quickly progressed to becoming the Team Leader within a year and then to Proclaim Manager a year after that.

He is responsible for the day to day management of the Proclaim team as well as using his large array of knowledge and experience to keep his own client base happy, often suggesting more intuitive ways of working by utilising the technology that they have available to them.

Tom also holds a BSc degree in Computer Technology, receiving a First-class honours from Liverpool John Moores University back in 2012.

Outside of work, he enjoys socialising with friends, spending time with his girlfriend as well as unfortunately following Everton Football Club. "

Liam Budworth

Liam Budworth

Proclaim Operations

"Liam joined Techedia midway through 2014 as a young apprentice fresh out of college. He has since gone on to gain almost 5 valuable years in Proclaim development. Dealing with different clients covering all sectors, progressing, developing and tailoring Proclaim systems is a major part of his skillset. Liam is also Operations for the Proclaim department, maintaining smooth running and cracking the whip where necessary.

When outside of work, Liam enjoys holidays relaxing in the sun as far away from work as possible. He goes the gym through the week and tries to eat healthy. It can prove difficult with the amount of take-away meals ordered in the office though. He supports “The Reds” (Liverpool) and loves cars, especially the expensive ones! "

Ryan Groom

Ryan Groom

Proclaim Team Trainer

"Ryan has over 4 years of Proclaim Development experience, working with numerous firms across the industry. He joined as an Apprentice in 2014 and is now a valued member of the team. A methodical problem solver and motivated individual, he continues to expand his skillset and understanding to better support our clients. Alongside his development role, he is also the team trainer and helps educate the next generation of developers.

When he isn't working, he enjoys spending time with his family (especially Oscar the dog), and hanging out with friends and taking part in whatever adventures they have planned. Passionate about kayaking, climbing and having a gym membership that collects dust."

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Daniel Markarian

Senior Proclaim Developer

"Daniel first began developing proclaim in 2012 coming from a predominately I.T background. In addition to doing Proclaim nearly full time he's also become familiar in other languages such as SQL, PHP and C. He enjoys higher learning holding many certifications in different areas and occasionally visits American Universities for coding classes and lectures.

Daniel joined Techedia in 2015 as a Proclaim developer but occasionally gets involved with back end web development and programming. In his own time he enjoys doing his house up, being with family, in the garden, studying and writing code"

Josh Tarburton

Josh Tarburton

Proclaim Developer

"Josh has been developing Proclaim for 3 years now, from bespoke systems to completely out of the box. He started at Techedia back in 2016 after working in a Law Firm alongside Tom. Since then, he has adapted his knowledge and established his role to become an important Team Player in the Techedia Troupe.

His photo is of him stood on a PC because Josh is actually the smallest person that works at Techedia.

Josh likes to spend time his friends, family & girlfriend outside of work and likes to try his hand at cooking. He enjoys sports, and being one of the only non-scousers in the office, his favourite team is Manchester United.

Jack Deery

Jack Deery

Proclaim Developer

"Jack is very passionate about his role within Techedia, Jack has worked here for over a year now. He has made some amazing friends and has a good laugh with the team. Jack values his clients and enjoys working with them to develop a professional case management system. He has strongly developed upon his ability’s and has become a real team player. He looks forward to continuing this in his future with Techedia.

Jack enjoys spending time with family and friends and is always up for fun activities. He enjoy spending time with his son and loves to inspire him. He has a great group of mates who he sees whenever he can, He supports the great “Mighty Reds” (Liverpool FC) and is always out to watch the game! "

Warren Roche

Warren Roche

Proclaim Developer

"Warren joined Techedia in November 2017 after coming straight from college. Since joining Techedia, Warren has settled into his role very well and has worked on a number of different systems. He is often the first voice at the end of the phone which is easily recognisable from his very strong, distinct scouse accent.

In his spare time, Warren trains at the gym and plays 5 a side competitively. He likes to attend the Liverpool matches as he is a massive supporter of the reds and football in general. In fact, he is a self-proclaimed Fantasy football genius. "

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Adam Ziane

Network Manager

"Adam joined Techedia in 2014 and has worked in various roles within 14 years of working in the IT industry. As this industry is always changing he always like to keep expanding his skillset which benefits our clients at the moment he is undertaking certifications in cyber security.

After being introduced to TASMO by his colleague Connor he is now a regular user of the office appliance. While not working one of his hobbies is Bujinkan ninjutsu and spending time with his family. "

Connor

Connor Atherton

IT Administrator

"Connor has 2 years of Network experience, working with numerous firms across the industry. He joined as an Apprentice in 2016 and is now a valued member of the team. A methodical problem solver and motivated individual, he continues to expand his skillset and understanding to better support our clients. Alongside his current role, he is also our member of the network team who frequently visits clients to help improve our understanding of our clients network needs and provide onsite support for any network issues.

When he isn't working, he enjoys spending time with his family, and hanging out with friends and taking part in whatever adventures they have planned. Being an avid Everton Fan Connor has a season ticket for the blues and attends all home games and the odd away game where possible. Connor is big into his music attending concerts for bands including the Arctic Monkeys, Royal Blood, The Foo fighters and The Courteeners to name but a few. "

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Lawrence Matanga

IT Administrator

" When Lawrence joined the team back in august he jumped straight into a fast-paced environment and picked it up straight away. He mostly answers customer calls and sorts problems out quickly and efficiently.

During his first couple of weeks in Techedia he managed to crash the Techedia Van luckily no one was injured and everyone left on good terms.

When Lawrence is not crashing into things, he enjoys spending time with his family and traveling around the world. He also has a passion for cars and technology. "

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Ethan Laven

Web Developer

"Ever since I can remember, I have had a passion for development. At the age of 11, I created my first website, which was very successful. It was a website for school students to play games in their spare time and it took off.

Starting at Techedia I knew I wanted to be a full-time web developer; Techedia gave me the tools I needed to kick start my career and allowed me to gain the experience I needed. I have worked here for just under a year and successfully created stunning websites for clients with them being mobile friendly in-mind."

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Testimonials

Evergreen Law

Evergreen Law

evergreenlaw.co.uk

"The assistance given from Techedia on a daily basis not to mention on urgent IT matters is always above and beyond expectation."

Pilkinngton Shaw

Pilkington Shaw

pilkingtonshaw.co.uk

"Over the last 3 years, we have developed a close working relationship with Techedia, they are a great team. Knowledgeable and committed to providing an excellent ICT support service."

Hattons Law

Hattons Law

hattonslaw.com

"We have worked with Techedia for over a year. They respond quickly and efficiently and provide a clear and practical approach to what we ask them to do for us."

Martin Tolhurst

Martin Tolhurst

martintolhurst.co.uk

"Techedia’s developers are hard working and efficient, providing a first class service, which is highly valued..."

Jigsaw Law

Jigsaw Law

jigsawlaw.co.uk

"Outstanding service, never any complaints!!"

Parker Wall

Parker Wall

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"Techedia have a great team of developers whom of which nothing is too much trouble. Our day-to-day technical operations very much rely on their willingness to go above and beyond the call of duty!"

Have any questions? Call Us Today on:

0343 212 0930