Proclaim Support

Hero Image Techedia has a team of developers with extensive experience in the support and development of Proclaim, the UK’s most widely used Case Management System (CMS) software within the legal sector.

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What we do?

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Techedia is a provider of bespoke, cost-effective ICT support and software development to businesses across the UK.
We provide tailored ICT support packages to businesses from SME to multi -site organisations across all industries. We work in partnership with our clients to provide a world-class virtual ICT department without the cost and resource of recruiting and managing an in-house ICT team.

Call us today on 0343 212 0930 to discuss what we can do for your business.

Provider of bespoke, cost-effective ICT support and development.
Tailored packages to suit your proclaim requirements.
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Our Services

Case Management

Techedia has a team of developers with extensive experience in the support and development of Proclaim.

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Helpdesk

Techedia Helpdesk provides companies with a centralised location to log helpdesk tickets with the minimal of fuss and effort.

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Web Solutions

We have a dedicated team of experienced developers to meet your web design and development needs.

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Telephony

Techedia specialises in the cost savings of telephony in the workplace and has setup and currently maintains many call centres all over the world.

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Hardware

Due to the regularity and often bulk buying of hardware and software for our clients we have the luxury of distributors offering us very low prices.

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GDPR / Security

Many companies outsource their IT requirements such as hosting servers, developing their software products or looking after their IT infrastructure.

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Our nationwide client liaison team is in place to represent every product and brand to the highest standards.

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Data Storage

Storing information and the management of it is critical to a company’s behind the scenes success.

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Meet part of the team

Matthew Townson

Matthew Townson

Managing Director

"The business landscape is changing as companies, particularly in the legal sector, merge or restructure in an effort to streamline and ultimately save money.

Techedia recognises this and offers a bespoke solution for companies looking to outsource their ICT department. This includes everything from data storage, keeping you up to date with changes to Proclaim Case Management Software and networking.

Our expertise in the legal sector means we are already saving money for law firms who have changed the way their business operates as a response to changes in the marketplace. We really are a complete solution for companies looking for a cost effective option for their ICT."

Paul Murphy

Paul Murphy

General Manager

"Paul has over 23 years of commercial IT experience starting as a Junior Developer at a Software House in Birmingham and progressing into more senior\lead developer roles then into team and project management as well as being a technical solutions architect. Paul has delivered IT projects across a variety of sectors including government, pharmaceuticals and new media\web and has also worked throughout Europe including Austria, Belgium and Northern Ireland.

Since 2004 Paul has worked in the legal sector and in 2006 began working with the Proclaim case management system and team\project leading Proclaim development teams. His last two roles were IT Manager positions at legal firms. The first being a top 10 Conveyancing firm in terms of monthly transaction volumes and the other being one of the larger UK PI firms.

In his spare time Paul enjoys Astronomy and owns several telescopes as well as motorsports and has in the past build several trackday\competition cars on his drive with just a set of spanners and a lot of blood and sweat. Paul is also a qualified scuba diver and has done over 300 open water dives with his most memorable diving experiences being in the red sea around Egypt. "

Thomas Elsworthy

Thomas Elsworthy

Proclaim Manager

"Tom joined Techedia in March 2016 after working in the legal industry for 3 years gaining valuable knowledge and exposure to the Proclaim case management system. After joining Techedia, Tom quickly progressed to becoming the Team Leader within a year and then to Proclaim Manager a year after that.

He is responsible for the day to day management of the Proclaim team as well as using his large array of knowledge and experience to keep his own client base happy, often suggesting more intuitive ways of working by utilising the technology that they have available to them.

Tom also holds a BSc degree in Computer Technology, receiving a First-class honours from Liverpool John Moores University back in 2012.

Outside of work, he enjoys socialising with friends, spending time with his girlfriend as well as unfortunately following Everton Football Club. "

Liam Budworth

Liam Budworth

Proclaim Operations

"Liam joined Techedia midway through 2014 as a young apprentice fresh out of college. He has since gone on to gain almost 5 valuable years in Proclaim development. Dealing with different clients covering all sectors, progressing, developing and tailoring Proclaim systems is a major part of his skillset. Liam is also Operations for the Proclaim department, maintaining smooth running and cracking the whip where necessary.

When outside of work, Liam enjoys holidays relaxing in the sun as far away from work as possible. He goes the gym through the week and tries to eat healthy. It can prove difficult with the amount of take-away meals ordered in the office though. He supports “The Reds” (Liverpool) and loves cars, especially the expensive ones! "

Josh Leigh

Josh Leigh

Proclaim Developer

"Josh has been developing Proclaim for 3 years now, from bespoke systems to completely out of the box. He started at Techedia back in 2016 after working in a Law Firm alongside Tom. Since then, he has adapted his knowledge and established his role to become an important Team Player in the Techedia Troupe.

His photo is of him stood on a PC because Josh is actually the smallest person that works at Techedia.

Josh likes to spend time his friends, family & girlfriend outside of work and likes to try his hand at cooking. He enjoys sports, and being one of the only non-scousers in the office, his favourite team is Manchester United.

Jack Deery

Jack Deery

Proclaim Developer

"Jack is very passionate about his role within Techedia, Jack has worked here for over a year now. He has made some amazing friends and has a good laugh with the team. Jack values his clients and enjoys working with them to develop a professional case management system. He has strongly developed upon his ability’s and has become a real team player. He looks forward to continuing this in his future with Techedia.

Jack enjoys spending time with family and friends and is always up for fun activities. He enjoy spending time with his son and loves to inspire him. He has a great group of mates who he sees whenever he can, He supports the great “Mighty Reds” (Liverpool FC) and is always out to watch the game! "

Warren Roche

Warren Roche

Proclaim Developer

"Warren joined Techedia in November 2017 after coming straight from college. Since joining Techedia, Warren has settled into his role very well and has worked on a number of different systems. He is often the first voice at the end of the phone which is easily recognisable from his very strong, distinct scouse accent.

In his spare time, Warren trains at the gym and plays 5 a side competitively. He likes to attend the Liverpool matches as he is a massive supporter of the reds and football in general. In fact, he is a self-proclaimed Fantasy football genius. "

Jack Twell

Jack Twell

Proclaim Developer

"I spent 8 years training and working as a professional dancer throughout the U.K and Europe. This career came to an end around 3 years ago and have since been studying a part time BSC hons in computing and I.T whilst working in different careers. Joining Techedia recently has allowed me to make the crossover into the I.T industry and put my time studying to use. In the limited spare time I have I enjoy spending time with my fiancé and going for walks with our dog Flash. I also enjoy going to Essex to see my friends (unfortunately I don’t get to see them much). I also love watching sports, particularly football and rugby union, whilst enjoying a few cold beers"

Bradley Roberts

Bradley Roberts

Junior Proclaim Developer

"Before joining Techedia, I worked as a sales/retention advisor but I always knew a job in IT was what I wanted to do as I have a massive passion for computers and programming. I studied computer science and IT at college and also did a lot of work during my spare time which is why I joined Techedia.

Over that time, I managed to learn and work on some personal projects in various languages. During my chill time, I enjoy spending time with friends, my girlfriend, family, as well as travelling, playing and watching football (Liverpool of course) and going to music festivals. I also have two dogs named Eddie and Ernie."

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Stephen White

Network Manager

" Stephen recently joined Techedia to manage the client networks and infrastructure. He has over 20 years’ experience of IT support and management in the logistics and legal industry working in both the UK and Ireland. His last position was IT Infrastructure Manager for a major legal firm in Birkenhead. He has delivered projects ranging from single applications up to full network/domain infrastructures and no challenge to too big or small for him to take on.

Outside of work, he enjoys the odd game of golf (very badly), playing guitar and is a keen supporter of Liverpool F.C. "

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Lawrence Matanga

IT Administrator

" When Lawrence joined the team back in august he jumped straight into a fast-paced environment and picked it up straight away. He mostly answers customer calls and sorts problems out quickly and efficiently.

During his first couple of weeks in Techedia he managed to crash the Techedia Van luckily no one was injured and everyone left on good terms.

When Lawrence is not crashing into things, he enjoys spending time with his family and traveling around the world. He also has a passion for cars and technology. "

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David Wright

IT Administrator

" Before joining Techedia, I was Studying Computer Forensics at Liverpool John Moores University, acquiring a 1st class degree. During my degree I have been able to research and practice, network security, Computer forensics, Mobile forensics, Java programming and database design. Computing has always been passion of mine, constantly researching the latest developments in technology.

My Hobbies consist of traveling, football and gaming. I have been fortunate to travel to many different destinations across the world. I love football, with Liverpool FC being the only team for me. As an avid gamer I was lucky enough to build my own gaming rig last year, which I get to use during my spare time. "

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Ethan Laven

Web Developer

"Ever since I can remember, I have had a passion for development. At the age of 11, I created my first website, which was very successful. It was a website for school students to play games in their spare time and it took off.

Starting at Techedia I knew I wanted to be a full-time web developer; Techedia gave me the tools I needed to kick start my career and allowed me to gain the experience I needed. I have worked here for just under a year and successfully created stunning websites for clients with them being mobile friendly in-mind."

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Testimonials

2020 legal

2020 Legal / Camps

http://www.campssolicitors.co.uk/

"Techedia provide us with great Proclaim and Network service, they are always helpful and efficient"

Evergreen Law

Evergreen Law

evergreenlaw.co.uk

"The assistance given from Techedia on a daily basis not to mention on urgent IT matters is always above and beyond expectation."

Pilkinngton Shaw

Pilkington Shaw

pilkingtonshaw.co.uk

"Over the last 3 years, we have developed a close working relationship with Techedia, they are a great team. Knowledgeable and committed to providing an excellent ICT support service."

Martin Tolhurst

Martin Tolhurst

martintolhurst.co.uk

"Techedia’s developers are hard working and efficient, providing a first class service, which is highly valued..."

Jigsaw Law

Jigsaw Law

jigsawlaw.co.uk

"Outstanding service, never any complaints!!"

Parker Wall

Parker Wall

n/a

"Techedia have a great team of developers whom of which nothing is too much trouble. Our day-to-day technical operations very much rely on their willingness to go above and beyond the call of duty!"

Have any questions? Call Us Today on:

0343 212 0930